Even while Apple may not be directly integrating generative AI into its hardware platform, other suppliers are nonetheless doing so.
A new generative AI technique has been unveiled by mobile device management (MDM) provider Mosyle to make it simpler and more safe for businesses to manage, protect, and enable compliance for Apple macOS-powered gear. The updated Mosyle Apple Unified Platform became broadly accessible in May 2022 along with a sizable $196 million fundraising round for the business. The latest release is a component of that upgrade. MDM and endpoint security are combined in the Mosyle Apple Unified Platform to support organisations in deploying and managing Apple devices.
Advanced scripts are one of the main tools corporate administrators use to control Apple devices. These scripts are often intricate. They may assist in identifying various deployment or use characteristics for a certain device. For instance, a script may be created to determine if a device has come across a certain WiFi access point. Script development has always been the purview of specialists, but that is now beginning to change, in large part because to the capabilities of generative AI.
Alcyr Araujo, CEO of Mosyle, said in an exclusive interview with VentureBeat, “The idea here is really to help customers have access to that very specific layer of Mac management that is scripting.” When Mac administrators can fully benefit from scripting, they can essentially automate everything on the fleet and perform at the maximum level.
How Apple management is automated using Mosyle AIScript
For Mosyle, the road to generative AI was not a straight one.
In order to make it simpler for users to identify and choose the appropriate scripts to automate MDM activities, Araujo revealed that his team has been working to create a script catalogue. Unsurprisingly, the company’s most recent platform upgrade also includes the new feature, Mosyle Script Catalogue.
Then, in late 2022, ChatGPT took place, making every technology provider (as well as almost every user) instantly aware of the potential of generative AI. Araujo said that in order to perhaps increase the effectiveness of help by finding solutions more quickly, he first began testing next-generation AI using ChatGPT tools for Mosyle’s own internal purposes.
Araujo is Mosyle’s CEO in addition to serving as its IT administrator. He needed to write a certain script for macOS one day, and he set out to do just that. Due to this necessity, it was discovered that by fusing general artificial intelligence (gen AI) with the script catalogue project, a user could utilise natural language queries to quickly identify or even build a script to carry out a particular operation.
OpenAI powers the system, and further generative AI capability is on the way
The GPT models from OpenAI are used in Mosyle AIscript’s first version. Araujo emphasised, however, that his objective is to adopt an open strategy that allows for the use of several large language models (LLMs) for generation AI.
Mosyle is not only linking its own MDM technology to OpenAI’s API. Araujo detailed the multiple precautions taken by Mosyle to protect user data privacy and the correctness of the output produced by the script generator.
According to Araujo, while using Mosyle AIScript, the system makes an initial effort to decipher what a user’s request for a script really implies. The script is then improved upon as necessary by Mosyle to get the desired results. Additionally, Mosyle verifies the resulting script to ensure that it will function properly on Apple devices.
In order to ensure that we are handling requests correctly and comprehend the outcome prior to revealing it to the client, he stated, “There is a lot of polishing there.”